Program Manager, District Services

August 21, 2025                               Job Posting #8560.00

SAN BERNARDINO COUNTY SUPERINTENDENT OF SCHOOLS

601 North E Street, San Bernardino, CA 92415-0020 • Theodore Alejandre, County Superintendent

PROGRAM MANAGER, DISTRICT SERVICES

SALARY:                                          $183,488.64 to $206,479.20 Annually (Range 347) 
LENGTH OF SERVICE:                12 Months/227 Days per Year 
APPLICATION DEADLINE:        August 27, 2025 (4:00 PM PST)

LOCATION:                                     Technology Joint Powers Authority, San Bernardino

POSITION DESCRIPTION

The Program Manager,District Services, is responsible for leading the Senior Management Team and the staff in the management of the day-to-day operations, resource management, and strategic planning for the Business Support Services team of the Technology JPA. This position plans, organizes, and implements all customer services related to software applications of the Technology JPA. This position is responsible for the maintenance and new development of software systems which includes design criteria and guidance during the development process, quality assurance testing, implementation planning, and delivery of systems to Technology JPA member districts and county offices of education.

ESSENTIAL JOB FUNCTIONS

• Manages the day-to-day operations for the Business Support Services team;
• Works in concert with leadership to provide resource management and strategic planning for the Technology JPA department;
• Provides effective long-term planning strategies to meet the needs of the Technology JPA department; 
• Communicates issues and progress with staff and member representatives;
• Develops and implements goals, objectives, and processes to meet product deliverydates in compliance with local, county, state and federal requirements as approved by the Technology JPA Boards;
• Develops and manages complex technical and business problemresolution strategies to supportsoftware development, testing, deployment, and implementation goals and priorities;
• Monitors and evaluates effectiveness of all strategies related to customer service and software application development ;
• Researches emerging technologies;
• Chairs and supports advisory committees as requested;
• Supervises staff.
  • Possession of a Bachelors’ degree in Business Administration, Information Technology, or a related field;

JOB REQUIREMENTS

Experience managing complex software application projects and operations, supervising staff, preparing, communicating and monitoring high-level priorities;

Skill establishing procedures and priorities for software development; communicating procedures, major issues and priorities; reviewing progress reports;adjusting and communicating strategies to meet set goals; understanding the complex nature of development and ensuring the delivery of software;

Knowledge of software systems design; development and implementation procedures; systemsintegration and infrastructure; project management, school businesslaws and regulations such that softwaresystems are designedto be functional, integrated, and compliant in accordance with district, county, state and federal regulations;

Ability to train and supervisestaff; analyze,interpret and apply laws and regulations; establishand manage department priorities, processes and procedures; establish and maintainappropriate project deadlines; facilitate achievement of district goals and objectives; manage multipleprojects; work with a varietyof individuals and groups;lead and communicate effectively; exercise sound judgment; and travel to various locations;

Physical Abilities include sittingfor extended periods,reaching, fine manual dexterity, pushingand pulling, talking/hearing, near and far visual acuity, depth perception, field of vision.

MINIMUM QUALIFICATIONS

• Five (5) years’ experience managing a California school district or county office of education business finance, personnel or payroll customer service and software application operation;
• Five (5) years’ experience supervising staff.

DESIRED QUALIFICATIONS

• Possession of a Masters’ degree;
• Additional years of experience managing a California school district or county office of education business finance, personnel or payroll customer service and software application operation.
  • Completed online Ed-Join Application(incomplete application will not be considered. All fields must be filled in);

NECESSARY MATERIALS FOR APPLICATION

• Letter of Application;
• Current Resumé;
• Copy of Bachelor degree;
• Three (3) Current (signed and dated within 3 years) Lettersof Reference.
• Applicants must meet minimum qualifications and attach all necessarymaterials to online application prior to the stated deadline to qualify as a candidate.

APPLICATION PROCESS: All applications must be submitted through Ed-Join. Go to the San Bernardino County Superintendent of Schools website at www.sbcss.k12.ca.us; click on Human Resources; scroll down then click on “Click Here to Jump to the EDJOIN website” and attach your online profile to this job posting #. If you are disabled and need reasonable accommodations to complete the application process, please contact Human Resources at 760 East Brier Drive, San Bernardino, CA  92408 • (909) 386-9561. This facility is handicapped accessible. 

The Superintendent is committed to providing equal opportunity for all individuals in Superintendent programs and activities. Superintendent programs, activities, and practices shall be free from unlawful discrimination, including discrimination against an individual or group based on race; color; ancestry; nationality; national origin; immigration status; ethnic group identification; ethnicity; age; religion; pregnancy, childbirth, termination of pregnancy, or lactation, including related medical conditions and recovery; parental, family, or marital status; reproductive health decision making; physical or mental disability; medical condition; sex; sex stereotypes; sex characteristics; sexual orientation; gender; gender identity; gender expression; veteran or military status; or genetic information; a perception of one or more of such characteristics; or association with a person or group with one or more of these actual or perceived characteristics. Title IX Coordinator: Joe Sanchez, Director Risk Management, call (909) 386-9673  or  email: Joe.Sanchez@sbcss.net.

State law requires all of our employees to be fingerprinted for the purpose of a confidential background investigation and prohibits the commencement of employment until the background investigation has been completed. Proof of freedom from active tuberculosis based upon an intra‑dermal test must be furnished at time of employment. Public Law 99‑603 (Immigration, Naturalization & Control Act of 1986) requires that all employees hired after November 6, 1986 provide proof of work eligibility.  Therefore, if hired please be prepared to present appropriate documentation verifying identity and ability to work legally in the U.S. SBCSS is an Equal Opportunity Employer.

Revised August 2025