2026 Summer Venue Operations Intern

POSITION SUMMARY: 

An internship assisting with event management and routine venue operations for the Indianapolis Symphony Orchestra. The internship will run in the months of June through September, and will be split between events at Conner Prairie, as well as regular venue operations at the Hilbert Circle Theater. The Indianapolis Symphony Orchestra Venue Operations Department manages the daily, weekly, and long-term processes for Indiana’s largest performing arts organization. We seek a highly motivated and organized individual ready to take on new challenges. This opportunity is ideal for those seeking to gain professional experience in the areas of event management, personnel and volunteer management, venue management, and many other related areas, as part of an organization that values quality work and is willing to invest resources in your learning experience.  

REPRESENTATIVE DUTIES AND RESPONSIBILITIES: 

Assist with front-of-house setup and management of Kroger Symphony on the Prairie concerts as assigned.  

Work with the operations team and volunteers to prepare all front of house concert operations.  

Manage groups responsible for the setup of VIP seating areas at Symphony on the Prairie concerts.  

Clearly communicate venue policies and assign positions for ISO volunteers at Conner Prairie. The sections for event staff and volunteer coverage include all area leads for the venue, ticketing, parking assistance, as well as various additional functions of seating and experience.  

Onsite supervision of the ISO’s Sunset Lounge including setup, management of policies, and patron experience.   

Respond to patron requests including, but not limited to, ground policies, accessibility issues, and complaints.  

Routinely check-in with volunteers to ensure customer service expectations are met and venue policies are observed.  

Assist Event Manager(s) with responses to emergency situations.  

Support preparation for event coordination meetings with internal and external stakeholders of the ISO and Conner Prairie, to ensure effective communication of all aspects of the event.  

Assist with offseason front-of-house and venue operations projects for the Hilbert Circle Theater. 

Learn about and assist in the daily operations of the Hilbert Circle Theater. 

Learn about and assist with the ISO’s building schedule and master calendar. 

Assist the Operations Department and event management team with other projects related to the Indianapolis Symphony Orchestra.  

Perform other duties as assigned.  

MINIMUM REQUIREMENTS: 

Candidates must have a valid driver’s license and must be available to work concerts at Connor Prairie on weekends. Candidates should be able to pay attention to detail, multi-task, work both independently and with a team in a fast-paced environment, be dependable, take direction, and meet deadlines. Candidates should be computer literate- especially with Microsoft Word, Excel and Outlook. Any experience with event/venue booking or volunteer management software is preferred, but not required.  

 
COMPENSATION:  

A paid internship with parking and mileage reimbursement included and school credit available. Unique opportunity to gain professional experience in the fast-paced field of concert management. A few other benefits to ISO internships include complimentary and/or discounted tickets to most performances, staff assistance in resume enhancement, and flexible scheduling.   

PHYSICAL REQUIREMENTS:  

Will be required to navigate stairs and be on uneven ground for long periods of time while outdoors at Conner Prairie. Requires long hours while conducting daily business operations in various weather conditions, including, but not limited to; heat, direct sun, rain. Position requires the hearing and visual acuity to converse with patrons and volunteers in person, over the phone, and via electronic communication with or without reasonable accommodation. Position also requires the ability to lift 35lbs without assistance.   

OUR MISSION 

The ISO inspires and unites our community through our music. 

OUR VISION 

The ISO sets new standards as a dynamic leader in the arts, serving our community by creating innovative, engaging, and accessible musical and educational experiences. 

OUR VALUES 

Inspiration: We strive to offer inspiring musical and educational experiences for everyone. 

Unity:  We believe that collaboration makes us stronger. 

Integrity:  We endeavor to instill a culture where everyone is treated with trust and respect. 

Stewardship:  We are entrusted with sustaining a treasured community resource and are committed to its success. 

The Indianapolis Symphony Orchestra is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, veteran status or any other status protected by law. 

Applications for this position should be sent to 

jobs@indianapolissymphony.org.