Store Associate
Store Associate — Lola + The Boys (Chicagoland)
Part-Time or Full-Time | Retail | Chicagoland, IL
About Lola + The Boys
Lola + The Boys is a Chicago-born children's fashion brand founded in 2016 by a mom of three who couldn't find clothing as bold, colorful, and expressive as her kids. Today, we've dressed more than one million children worldwide with our signature sequins, statement graphics, and collaborations with iconic brands including Barbie, Hello Kitty, Hot Wheels, and Disney.
Our mission is simple: create clothing that helps kids feel confident, creative, and unapologetically themselves.
As we continue expanding our retail presence across the Chicagoland area, we're looking for energetic, customer-focused team members who are passionate about creating memorable shopping experiences.
Position Summary
As a Store Associate, you'll be the face of Lola + The Boys, helping families discover styles their kids will love while delivering exceptional customer service. You'll play an important role in creating a welcoming, exciting shopping environment, maintaining store presentation, and supporting daily store operations.
Key Responsibilities
- Welcome every customer with friendly, enthusiastic service.
- Build genuine connections with families and provide personalized styling recommendations.
- Develop strong knowledge of our collections, seasonal launches, and licensed collaborations.
- Accurately process purchases, returns, and exchanges using the point-of-sale (POS) system.
- Maintain visual merchandising standards by replenishing merchandise, organizing displays, folding apparel, and ensuring proper sizing.
- Receive and process shipments, restock inventory, and maintain an organized stockroom.
- Assist with inventory counts and other operational tasks.
- Support in-store events, promotions, and new collection launches.
- Help maintain a clean, organized, and inviting sales floor.
Qualifications
- Previous retail or customer service experience preferred; children's apparel experience is a plus but not required.
- Passion for delivering exceptional customer service and creating positive experiences for families.
- Friendly, dependable, and professional with strong communication skills.
- Ability to work collaboratively in a fast-paced retail environment.
- Flexible availability, including evenings, weekends, and holidays as needed.
- Ability to stand for extended periods and lift up to 30 pounds.
Why You'll Love Working Here
- Competitive employee discount on the full Lola + The Boys collection.
- A fun, energetic, and creative work environment.
- Opportunities for growth and advancement as we continue expanding our retail footprint.
- Be part of a proudly Chicago-founded brand celebrating 10 years of inspiring confidence and creativity in kids around the world.
How to Apply
Please submit your resume along with a brief note telling us why you'd be a great fit for the Lola + The Boys team.
Lola + The Boys is an Equal Opportunity Employer. We celebrate diversity, individuality, and inclusion—both in the clothing we create and in the people who make our brand special.